Don't feel like searching? Simply use our new AI chat for personalized advice & ordering! 🛠️
🇪🇺 EU shipping from €7.99 – Order now
Support hours: 7:30 AM – 2:30 PM
Stöcker & Siepmann-Derks GbR (Roofify Shop)
Alte Poststr. 2
53840 Troisdorf
Germany
Email: support@roofify.de
Roofify Shop takes the protection of your data very seriously. With this privacy policy, we inform you about the type, scope, and purpose of processing personal data, as well as your rights. If you have any questions regarding data protection, you can contact us at any time using the contact details provided above.
1.1. These GTC apply to all contracts between Stöcker & Siepmann-Derks GbR (Roofify Shop) and its customers, which are concluded via the online shop.
1.2. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a contract.
1.3. Deviating or conflicting conditions of the customer will only become part of the contract if Roofify Shop has expressly agreed to them in writing.
2.1. The presentation of goods in the online shop does not constitute a legally binding offer.
2.2. By clicking the "Buy Now" button, the customer submits a binding purchase offer. The contract is concluded by order confirmation via email or shipment of the goods.
2.3. Roofify Shop can accept the customer's offer within five working days by explicit order confirmation or by shipping the goods. Until acceptance, Roofify Shop is free to reject orders.
3.1. The prices displayed in the online shop include statutory VAT, unless expressly marked as net price. Additional shipping costs incurred will be shown separately in the ordering process.
3.2. Payments are made using the payment methods offered in the shop (e.g., PayPal, credit card, Klarna, Sofort).
3.3. The purchase price is due immediately, unless otherwise agreed.
3.4. Installment payment via PayPal may be offered – depending on availability.
3.5 Payment Terms & Discount
If the seller grants a discount for the payment method "Prepayment / Bank Transfer" (e.g., by using the designated discount code "SKONTO2"), this discount applies exclusively to this specific payment method.
The unauthorized application of the discount code to other payment methods (such as PayPal, credit card, Klarna, etc.) is not permitted. The seller reserves the right to demand payment of the wrongly deducted difference amount or to refuse acceptance of the purchase contract and cancel the order.
4.1. Delivery will be made to the delivery address provided by the customer.
4.2. Should an item not be available, the customer will be informed immediately and any payments already made will be refunded.
4.3. For consumers, the risk passes upon delivery of the goods; for entrepreneurs, upon handover to the shipping service provider.
5.1. Consumers have a statutory right of withdrawal.
5.2. sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
5.3. The sample withdrawal form is available in the shop.
6.1. The goods remain the property of Stöcker & Siepmann-Derks GbR (Roofify Shop) until full payment.
7.1. Statutory warranty rights apply.
7.2. In case of a defect, the customer is entitled to subsequent performance.
7.3. For entrepreneurs, the statutory duties of inspection and notification of defects according to § 377 HGB apply.
8.1. Stöcker & Siepmann-Derks GbR (Roofify Shop) is liable according to statutory provisions.
8.2. In cases of slight negligence, only for essential contractual obligations.
8.3. No limitation of liability for intent, gross negligence, or damage to life, body, or health.
9.1. After completing an order, customers may be invited to submit a product or shop review.
9.2. Further information on the processing of personal data in connection with review requests can be found in the privacy policy.
10.1. Processing is carried out in accordance with the GDPR.
10.2. Disclosure only for contract fulfillment.
10.3. Data subject rights remain unaffected.
11.1. The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/
11.2. Stöcker & Siepmann-Derks GbR is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
12.1. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
12.2. The place of jurisdiction for merchants is Troisdorf.
13.1. Should a provision be ineffective, the remainder of the contract remains effective.
Sehr tolles Werkzeug, mehr gibt es nicht zu sagen
Praktisches Set, allerdings sehr lange Lieferzeit (~4 Wochen).
Hallo, danke für Ihr Feedback! Es tut uns leid, dass die Lieferzeit länger war als erwartet. Wir arbeiten daran, unsere Versandprozesse zu verbessern. Bei weiteren Fragen stehen wir gern zur Verfügung.
Alles super. Gern wieder.
