FAQ – Frequently Asked Questions

Frequently Asked Questions about Ordering, Shipping & Delivery at Roofify

What is the delivery time at Roofify?

Delivery times depend on the product and are subject to stock availability.
The applicable delivery time is displayed directly on the product page.

Typically, delivery times are:

  • Germany: approx. 3–5 business days
  • EU: approx. 4–8 business days

For pre-orders, shipping occurs after goods are received.

From what amount is shipping free?

We offer free shipping for orders over €250 net within Germany.
Below this threshold, shipping costs are transparently displayed at checkout.

Are there promotions such as free shipping or discount campaigns?

Yes. Time-limited promotions (e.g., Black Friday or special promotions) are exclusively valid during the respective promotional period and only for deliveries within Germany, unless otherwise stated.

Can I pay for my order at Roofify in installments?

Yes. Through PayPal installment payment, you can conveniently pay for tools and machines in installments. The selection is made directly at checkout, without additional registration with Roofify.

How do returns work?

You have the right to cancel your order within 30 days of receiving the goods.
All details regarding returns and refunds can be found on our page "Returns & Refunds".

Does Roofify only sell professional tools?

Yes. Our range primarily consists of high-quality professional tools for roofers, plumbers, and carpenters.
Of course, we also provide expert advice to ambitious DIY enthusiasts. We offer brands such as MASC, Falzsid, Freund and many more.

How can I contact Roofify?

You can reach us via:

Can commercial customers and craft businesses also order?

Yes. Roofify caters to craft businesses, commercial customers, and professional users.
Private customers can also order from us, of course.

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